A couple of days ago I wrote an article about the benefits of using an online backup service. This article has invoked quite a bit of interest and many of you have emailed me with questions about the service.

Most of the questions were of a similar theme so hopefully this FAQ will answer the majority of them:

How long does it take to set up?

Setting up the remote backup service usually takes 10 -15 minutes. It is a simple ‘walk-though’ process and help is available along the way. If you do experience difficulties a Customer Support Team is on hand to guide you through the process.

Where is my data stored?

With most remote backup services your data is securely stored at one or two, geographically dispersed data centres. These are high security facilities employing state-of-the-art technical and security measures to guarantee the integrity of your data.

Is Transmission Secure?

Yes, your transmissions are protected in several ways:

Encryption

Encryption converts data into an unreadable format to prevent unauthorised viewing or access. Most remote backup services encrypt all data before it leaves your PC, so that it travels over the network to the Secure Data Centres in an unreadable format.

Password Protection

If a laptop is stolen or a desktop PC is left unattended, password protection ensures your data is protected from unauthorised access.

Removing the Hacker Threat

Most remote backup services do not create an opening for incoming connections and outgoing connections can be limited to specific ports at specific IP addresses.

What data should I back up?

It is important to backup your critical data:

• Data that would be difficult to replace, like your finances, My Documents etc.
• Used frequently, like your web browser bookmarks/favourites

It is not as necessary to backup operating system files or programs such as:

• Operating system files (Windows®)
• Temporary files (with the .TMP extension)
• Applications or program files and settings (with the .EXE, .DLL, or .INI extensions)
• Scan Disk error files (with the .CHK extension)

Free Remote Backup Service Trial - No Credit Card Required